Zoom Video Communications
Q4 2023 Earnings Call
Feb 27, 2023, 5:00 p.m. ET
Contents:
- Prepared Remarks
- Questions and Answers
- Call Participants
Prepared Remarks:
Kelcey McKinley
Well, hello, everyone, and welcome to Zoom's Q4 FY '23 earnings release webinar. As a reminder, this webinar is being recorded. And now, I will turn things over to Tom McCallum, head of investor relations. Tom, over to you.
Tom McCallum -- Head of Investor Relations
Thank you, Kelcey. Hello, everyone, and welcome to Zoom's earnings video webinar for the fourth quarter and full year of FY '23. I'm joined today by Zoom's founder and CEO, Eric Yuan; and Zoom's CFO, Kelly Steckelberg. Our earnings press release was issued today after the market closed and may be downloaded from the investor relations page at investors.zoom.us. Also, on this page, you'll be able to find a copy of today's prepared remarks and a slide deck with financial highlights that, along with our earnings press release, include a reconciliation of GAAP to non-GAAP financial results. During this call, we will make forward-looking statements, including statements regarding our financial outlook for the first quarter and full fiscal year 2024; our expectations regarding financial and business trends; impacts from the macro environment; our market position, opportunities, go-to-market initiatives, growth strategies, and business aspirations; and product initiatives and the expected benefits of such initiatives.
These statements are only predictions that are based on what we believe today, and actual results may differ materially. These forward-looking statements are subject to the risks and other factors that could affect our performance and financial results, which we discuss in detail in our filings with the SEC, including our annual report on Form 10-K and quarterly reports on Form 10-Q. Zoom assumes no obligation to update any forward-looking statements that we may make on today's webinar. And with that, let me show you a quick video highlighting our exciting technologies before turning the discussion over to Eric. Kelcey, please queue up the video.
[Commercial break]
Eric Yuan -- Founder and Chief Executive Officer
Wow. That's amazing. Thank you, Tom. And thank you, everyone, for joining us today.
So, FY '23 was a truly pivotal period in our evolution into a full-collaboration platform. As you saw in the video, we launched multiple innovations to help transform the work and expanded our product portfolio to open new markets. Since Zoom Contact Center's release early last year, we have worked hard to expand its features, functionality, and integrations. In Q4, we landed a 2,000-seat contact center deal, our largest to date, truly demonstrating the rapid progress we have made toward becoming a full-fledged contact center solution. And the success of our Zoom One bundle, which we launched last June, contributed to the strong performance of Zoom Phone, which, in Q4, exceeded 5.5 million seats, making us a clear leader in the space. We closed out the fiscal year with the release of Zoom Virtual Agent, an intelligent conversational AI and chatbot solution that we believe will transform the way businesses assist their customers and employees. FY '23 was not without its challenges.