ZTO Express (ZTO) Q3 2022 Earnings Call Transcript

For the period ending September 30, 2022

November 21, 2022 7:30 p.m. ET

Prepared Remarks

Questions and Answers

Call Participants

Prepared Remarks:

Operator

Good day. And welcome to the ZTO Express Third Quarter Financial Results Conference Call. All participants will be in listen-only mode. [Operator Instructions] After today's presentation, there will be an opportunity to ask questions. [Operator Instructions] Please note this event is being recorded.

I would now like to turn the conference over to Sophie Li, Director of Capital Markets. Please go ahead.

Sophie Li

Thank you, operator. Hello, everyone and thank you for joining us today. The company's results and an investor relations presentation were released earlier today and are available on the company's IR website at ir.zto.com. On the call today from ZTO are Mr. Meisong Lai, Chairman and Chief Executive Officer, Mrs. Huiping Yan, Chief Financial Officer.

Mr. Lai will give a brief overview of the company's business operations and highlights then Miss Yan who will go through the financials and guidance. They both will be available to answer your question during the Q&A session that follows.

I remind you that this call may contain forward-looking statements made under the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. Such statements are based on management's current expectations and current market and operating conditions that relate to events that involve known or unknown risks, uncertainties and other factors, all of which are difficult to predict and many of which are beyond the company's control, which may cause the company's actual results, performances or achievements to differ materially from those in the forward-looking statements.

Further information regarding these and other risks, uncertainties and factors is included in the company's filings with the U.S. Securities and Exchange Commission. The Company does not undertake any obligations to update any forward-looking statements as a result of new information, future events or otherwise, except as required under law.

It is now my pleasure to introduce Mr. Meisong Lai. Mr. Lai will breeze through his prepared remarks in its entirety in Chinese before I translate for him into English. Welcome Lai.

Meisong Lai

[Foreign Language]

Hello everyone and thank you for joining us today. For the third quarter of 2022, ZTO delivered a parcel volume of 6.37 billion, which increased 11.7% year-over-year expanding our market share by 1.3 point [ph] to 23.1%. Through customer satisfaction scores hitting new records, and our end to end tap limits and the 72 hour time definitiveness continue to rent top a moment here.