Twilio Inc. (TWLO) Q3 2022 Earnings Call Transcript

For the period ending September 30, 2022

November 3, 2022 4:30 p.m. ET

Prepared Remarks

Questions and Answers

Call Participants

Prepared Remarks:

Bryan Vaniman

Twilio’s 2022 Investor Day. I’m Bryan Vaniman, Twilio’s SVP of Investor Relations and Corporate Development. Thanks for joining us virtually today. We’re hosting our Investor Day in conjunction with SIGNAL, our annual customer and developer conference.

Hopefully, you’ve had a chance to tune into some of the broader SIGNAL programming, including yesterday’s keynote where the team talked about some of the great examples of how companies are using Twilio products to better engage with their customers, drive higher lifetime value and reduce acquisition costs. We held our last Investor Day during our 2020 SIGNAL and a lot has changed since then. So we’re excited to have you join us today to get an update on our business and the opportunity ahead.

Before we begin, as a reminder, all financial measures are presented on a non-GAAP basis except for revenue, which is a GAAP measure unless otherwise specified. Reconciliations between our GAAP and non-GAAP results and further information related to guidance can be found at the end of this investor presentation.

The information provided and discussed today also will include forward-looking statements, including statements about our future outlook and goals. However, reconciliation of non-GAAP forward-looking information to this corresponding GAAP measures cannot be provided without unreasonable efforts due to the challenging quantifying various items.

These forward-looking statements are only projections and expectations regarding future performance involving risks, uncertainties, assumptions and other factors that are described in more detail in our most recent periodic reports filed with the SEC, including our most recent report on Form 10-K and subsequent reports on Form 10-Q, and any amendments to any of the foregoing, and are available on our website and at sec.gov.

Forward-looking statements represent our beliefs and assumptions only as of the date such statements are made. Actual results may vary significantly, and we expressly assume no obligation to update any forward-looking statements.

Now, in terms of agenda, Jeff is going to get us started with the introduction and vision, followed by Eyal Manor, our Chief Product Officer who will go deeper on our innovation and product strategy. We’ll then have Elena Donio, our President of Revenue provide more details on our go-to-market strategy and Khozema Shipchandler, our COO will close out the presentation with a financial overview of the business in a discussion of key metrics.