JD.com, Inc. (NASDAQ:JD) Q2 2023 Earnings Conference Call August 16, 2023 8:00 AM ET

Company Participants

Sean Zhang - Director of Investor Relations

Sandy Xu - Chief Executive Officer

Ian Shan - Chief Financial Officer

Conference Call Participants

Ronald Keung - Goldman Sachs

Thomas Chong - Jefferies

Alicia Yap - Citigroup

Eddy Wang - Morgan Stanley

Kenneth Long - Credit Suisse

Operator

Hello, and thank you for standing by for JD.com's Second Quarter and Interim 2023 Earnings Conference Call. At this time, all participants are in listen-only mode. After management's prepared remarks, there will be a question-and-answer session. Today's conference is being recorded. If you have any objections, you may disconnect at this time.

I would now like to turn the meeting over to your host for today's conference, Sean Zhang, Director of Investor Relations. Please go ahead.

Sean Zhang

Thank you, Drew. Good day, everyone. Welcome to JD.com's second quarter and interim 2023 earnings conference call.

For today's call, CEO of JD.com Ms. Sandy Xu will kick off with opening remarks. Our CFO, Mr. Ian Shan will discuss the financial results. After that, we'll open the call to questions for analysts.

Let me quickly cover the safe harbor. Please be reminded that during this call, our comments and responses to your questions reflect management's view as of today only and will include forward-looking statements. And please refer to our latest safe harbor statement in the earnings press release on our IR website, which applies to this call.

We'll discuss certain non-GAAP financial measures. Please also refer to the reconciliation of non-GAAP measures to the comparable GAAP measures in the earnings press release.

Also please note, all figures mentioned in this call are in RMB, otherwise -- unless otherwise stated.

Now, let me turn the call over to our CEO, Ms. Sandy Xu.

Sandy Xu

Thanks, Sean. Hello, everyone, and thanks for joining us today to discuss our Q2 results.

Q2 was a productive quarter for JD. We delivered a solid performance with both top-line and bottom-line results exceeding our expectations. More importantly, during the quarter, we effectively executed our business and organizational development, further improved our supply chain capabilities and achieved many operational and financial milestones while navigating a challenging industry environment.

We are encouraged by the progress we are making on these priorities, and I want to share some of the details with you. Let me start by reiterating JD's operating philosophy since our inception, which is to relentlessly strive for lower cost, higher efficiency and superior customer experience. This is at the heart of everything we do and it primarily consists of two critical elements, namely customer experience and supply chain capabilities.