Five9, Inc. (NASDAQ:FIVN) Q2 2023 Earnings Conference Call August 7, 2023 4:30 PM ET

Company Participants

Mike Burkland - Chairman and Chief Executive Officer

Dan Burkland - President

Barry Zwarenstein - Chief Financial Officer

Conference Call Participants

Scott Berg - Needham

Ryan MacWilliams - Barclays

DJ Hynes - Canaccord

Meta Marshall - Morgan Stanley

Peter Levine - Evercore

Samad Samana - Jefferies

Taylor McGinnis - UBS

Matt Stotler - William Blair

Jim Fish - Piper Sandler

Michael Turrin - Wells Fargo

Matt VanVliet - BTIG

Siti Panigrahi - Mizuho

Will Power - Baird

Matthew Niknam - Deutsche Bank

Catharine Trebnick - Rosenblatt

Operator

Thank you for joining us today. On the call are Mike Burkland, Chairman and CEO; Dan Burkland, President; and Barry Zwarenstein, CFO.

Certain statements made during the course of this conference call that are not historical facts, including those regarding the future financial performance of the company, customer growth, anticipated customer benefits, company growth, the anticipated benefits from and timing of the closing of our proposed acquisition of Aceyus, Inc., growth in our portfolio of products and features, industry size and trends, our expectations regarding macroeconomic conditions, company market position, initiatives, and expectations, technology, and product initiatives, and other future events are forward-looking statements within the meaning of Private Securities Litigation Reform Act of 1995. Such statements are simply predictions, should not be unduly relied upon by investors, actual events or results may differ materially, and the company undertakes no obligation to update the information in such statements.

These statements are subject to substantial risks and uncertainties that could adversely affect Five9's future results and cause these forward-looking statements to be inaccurate, including the impact of adverse economic conditions, including macroeconomic deterioration and uncertainty, including increased inflation, increased interest rates, supply chain disruptions, decreased economic output, and fluctuations in currency exchange rates, lower growth rates within our installed base of customers and our ability to close the Aceyus acquisition and achieve the intended benefits from this acquisition and the other risks discussed under the caption Risk Factors and elsewhere in Five9's annual and quarterly reports filed with the Securities and Exchange Commission.

In addition, management will make reference to non-GAAP financial measures during this call. A discussion of why we use non-GAAP financial measures and information regarding reconciliation of our GAAP versus non-GAAP results and guidance is currently available in our press release issued earlier this afternoon as well as in the appendix of our investor deck and in the investor relations section on Five9's website at investors.five9.com. Lastly, a reminder that unless otherwise indicated, financial figures discussed are non-GAAP.