Sprinklr, Inc. (NYSE:CXM) Q1 2023 Earnings Conference Call June 14, 2022 5:00 PM ET

Company Participants

Eric Scro - Senior Vice President, Finance

Ragy Thomas - Founder and CEO

Manish Sarin - Chief Financial Officer

Conference Call Participants

Pinjalim Bora - JPMorgan

Elizabeth Porter - Morgan Stanley

Michael Turrin - Wells Fargo Securities

Michael Turits - KeyBanc Capital Markets

Parker Lane - Stifel

Pat Walravens - JMP Group

Boyoung Kim - Citi

Arjun Bhatia - William Blair

Operator

Ladies and gentlemen, thank you for standing by. And welcome to Sprinklr’s First Quarter Fiscal Year 2023 Earnings Conference Call. At this time, all participants are in a listen-only mode. [Operator Instructions] Please be advised that today’s conference is being recorded.

I would now like to hand the conference over to your first speaker today, Mr. Eric Scro, Vice President of Finance for introductory remarks. Please go ahead, Eric.

Eric Scro

Thank you, Shamali, and welcome everyone to Sprinklr’s first quarter fiscal year 2023 earnings call. Joining us today are Ragy Thomas, Sprinklr’s Founder and CEO; and Manish Sarin, Sprinklr’s Chief Financial Officer.

We issued our earnings release a short time ago, filing the associated 8-K with the SEC and we’ve made that available on the Investor Relations section of our website, along with the supplementary investor presentation.

With that, let me turn the call over to Ragy.

Ragy Thomas

Thank you, Eric, and hello, everyone. Thank you for joining us today as we share the results of our first quarter in FY '23. I will get started with highlights including what I'm hearing from customers in some of our key wins. Manish will then share details of our financial results.

I am very pleased to report that Q1 was another strong quarter that exceeded guidance. Q1 total revenue grew by 31% year-over-year to $145 million, and subscription revenue climbed to $127.3 million, an increase of 32% year-over-year, coming off a strong finish to our FY '22. This is now our third straight quarter delivering more than 30% in total revenue growth. We continue to believe that there is a durable long-term growth opportunity for Sprinklr to lead the unified customer experience management category that we believe is still just getting started.

Before diving into details, let me take a moment to welcome our new CMO Arun Pattabhiraman to Sprinklr. As you saw in our announcement in May, Arun joins us from Freshworks, where he served as the Chief Growth Officer of the company. He brings extensive experience in marketing hypergrowth SaaS companies and we're excited about his ability to position Sprinklr for our next phase of growth.