1-800-FLOWERS.COM, Inc. (NASDAQ:FLWS) Q4 2023 Earnings Call Transcript August 31, 2023 8:00 AM ET

Company Participants

Andy Milevoj - SVP, IR

Jim McCann - Chairman & CEO

Tom Hartnett - President

Bill Shea - CFO

Conference Call Participants

Michael Kupinski - Noble Capital Markets

Alex Fuhrman - Craig-Hallum

Anthony Lebiedzinski - Sidoti & Company

Operator

Good morning, and welcome to the 1-800-FLOWERS.COM Fiscal 2023 Fourth Quarter and Year-End Earnings Call. All participants will be in listen-only mode. [Operator Instructions] After today's presentation, there will be an opportunity to ask questions. [Operator Instructions] Please note, this event is being recorded.

I would now like to turn the conference over to Andy Milevoj, Senior Vice President, Investor Relations. Please go ahead.

Andy Milevoj

Good morning, and welcome to our fiscal 2023 fourth quarter and year-end earnings call. Joining us today are Jim McCann, Chairman and CEO; Tom Hartnett, President; and Bill Shea, CFO.

Before we begin, I'd like to remind you that some of the statements we make on today's call are covered by the safe harbor disclaimer contained in our press release and public documents. During this call, we will make forward-looking statements with predictions, projections and other statements about future events. These statements are based on current expectations and assumptions that are subject to risks and uncertainties, including those contained in our press release and public filings with the Securities and Exchange Commission. The company disclaims any obligation to update any of the forward-looking statements that may be made or discussed during this call.

Additionally, we will discuss certain supplemental financial measures that were not prepared in accordance with GAAP. Reconciliations of these non-GAAP financial measures to the most directly comparable GAAP measures can be found in the tables of our earnings release.

And now I'll turn the call over to Jim.

Jim McCann

Thanks, Andy, and good morning, everyone. It's great to be with you today. Many of you know me. And for some of you who I don't know, I look forward to getting to know you as well.

Since our last earnings call, we announced that my brother Chris was stepping down as CEO for personal health reasons. I want to take this opportunity to thank Chris for all of his contributions to our company over the many years that he and I have worked together. Chris played an integral role in overseeing our rapid growth and enhancing our market-leading position of the company. He always looked beyond the shoreline to see what's next, where the consumer was going and ensured we always embraced the coming waves of technology. Whether it was expanding our business from a 1-800-Flowers phone number to the Internet to mobile commerce to social commerce and now the AI technologies, Chris made sure we were ahead of the curve. We as a company have a rich history of innovation in embracing new technology and will continue to play a vital role in solving the relationship needs of millions of customers. We're grateful that Chris will -- who is currently taking a leave of absence remains on our Board of Directors. And after his leave of absence ends, we expect him to return in new capacity to help us navigate the coming waves of innovation.