TTEC Holdings, Inc. (NASDAQ:TTEC) Q2 2022 Earnings Conference Call August 10, 2022 8:30 AM ET

Company Participants

Paul Miller – Senior Vice President, Treasurer and Investor Relations Officer

Ken Tuchman – Chairman and Chief Executive Officer

Shelly Swanback – Chief Executive Officer-TTEC Engage

Dustin Semach – Chief Financial Officer

Conference Call Participants

George Sutton – Craig-Hallum

Maggie Nolan – William Blair

Mike Latimore – Northland Capital Markets

Anja Soderstrom – Sidoti

Vincent Colicchio – Barrington Research

James Faucette – Morgan Stanley

Operator

Welcome to TTEC's Second Quarter 2022 Earnings Conference Call. I would like to remind all parties will be a listen-only mode until the question-and-answer session. This call is being recorded at the request of TTEC.

I would now like to turn the call over to Paul Miller, TTEC's Senior Vice President, Treasurer and Investor Relations Officer. Thank you, sir. You may begin.

Paul Miller

Good morning and thank you for joining us today. TTEC is hosting this call to discuss its second quarter financial results for the period ended June 30, 2022. Participating on today's call are Ken Tuchman, TTEC's Chairman and Chief Executive Officer; Dustin Semach, TTEC's Chief Financial Officer; and Shelly Swanback, Chief Executive Officer of TTEC Engage.

Yesterday, TTEC issued a press release announcing its financial results. While this call will reflect items discussed within this document, for complete information about our financial performance, we also encourage you to read our second quarter 2022 quarterly report on Form 10-Q. Before we begin, I want to remind you that matters discussed on today's call may include forward-looking statements related to our operating performance, financial goals and business outlook, which are based on management's current beliefs and assumptions. Please note that these forward-looking statements reflect our opinions as of the date of this call, and we undertake no obligation to revise this information as a result of new developments that may occur.

Forward-looking statements are subject to various risks, uncertainties and other factors that could cause our actual results to differ materially from those expected and described today. For a more detailed description of our risk factors, please review our 2021 annual report on Form 10-K. A replay of this conference call will be available on our website under the Investor Relations section.

I will now turn the call over to Ken.

Ken Tuchman

Thank you, Paul. Good morning, everyone, and thank you for joining us today. Our results for the second quarter exceeded our revenue and profit expectations as we continue to make meaningful progress on several of our key initiatives. For the quarter, bookings were $170 million, revenue was $604 million and adjusted EBITDA was $84 million, reflecting our planned increase in growth-oriented investments. And we signed 26 new clients in our Digital and Engage business units. Shortly, Shelly will provide an update on the business, and Dustin will share financial details. I'll focus my comments today on our progress with our strategic priorities.