Weave Communications, Inc. (NYSE:WEAV) Q3 2023 Earnings Conference Call November 1, 2023 4:30 PM ET

Company Participants

Mark McReynolds - Head, Investor Relations

Brett White - Chief Executive Officer

Alan Taylor - Chief Financial Officer

Conference Call Participants

Alex Sklar - Raymond James

Mark Schappel - Loop Capital Markets

Parker Lane - Stifel

Michael Funk - Bank of America

Hannah Rudoff - Piper Sandler

Operator

Greetings and welcome to Weave Communications Third Quarter 2023 Earnings Conference Call. [Operator Instructions] As a reminder, this conference is being recorded. I would now like to turn the conference over to your host, Mark McReynolds, Head of Investor Relations. Thank you. You may begin.

Mark McReynolds

Thank you, Rob. Good afternoon and thank you for joining us for Weave’s third quarter 2023 earnings conference call. Joining the call today are Brett White, CEO; and Alan Taylor, CFO. Brett will open the call with an overview of Weave’s performance and Alan will discuss our financial results in more detail. After the prepared remarks, we will take questions.

Today’s discussion contains forward-looking statements that represent our beliefs or expectations about future events. All forward-looking statements involve risks and uncertainties that could cause actual results to differ materially from the forward-looking statements. Please refer to the cautionary language in the earnings release and in Weave’s filings with the Securities and Exchange Commission, including our most recent Form 10-K and 10-Q for additional information concerning factors that could cause these results to differ materially from the forward-looking statements. We will also discuss financial measures that do not conform with Generally Accepted Accounting Principles.

For the sake of clarity, unless otherwise noted, all numbers we talk about today will be on a non-GAAP basis. Information maybe calculated differently than similar non-GAAP data presented by other companies. A reconciliation between these non-GAAP and GAAP financial measures is included in our earnings press release, which can be found on our Investor Relations website at investors.getweave.com.

And with that, I will turn the call over to Brett.

Brett White

Thank you, Mark and thank you to everyone for joining us on this call today. Before diving into our Q3 performance, I’d like to provide a brief overview of Weave for those of you who are new to our story. Weave provides small and medium-sized healthcare businesses with a vertically tailored customer experience and payment software platforms, helping practitioners to modernize and personalize every interaction with their patients. Our customers typically do not have dedicated technology staff, so they need software solutions that are easy to implement and manage. Weave unifies a patchwork of point solutions into a single platform that helps attract, engage and retain patients. SMBs make up the vast majority of businesses in the U.S. and we have spent almost 15 years building a platform specific to the needs of SMB healthcare practitioners. These businesses are well-capitalized, well-managed and have demonstrated their resilience, even through economic challenges of recent years.