OneSpaWorld Holdings Limited (NASDAQ:OSW) Q3 2023 Earnings Call Transcript November 1, 2023 9:00 AM ET
Company Participants
Allison Malkin - Partner, ICR
Leonard Fluxman - Executive Chairman, President & CEO
Stephen Lazarus - CFO & COO
Conference Call Participants
Gregory Miller - Truist
Steven Wieczynski - Stifel
Sharon Zackfia - William Blair
Maksim Rakhlenko - Cowen & Company
Laura Champine - Loop Capital
Assia Georgieva - Infinity Research
Operator
Good day, and welcome to the OneSpaWorld Third Quarter 2023 Earnings Conference Call. [Operator Instructions] Please note, this event is being recorded. I would now like to turn the conference over to Allison Malkin of ICR. Please go ahead.
Allison Malkin
Thank you. Good morning, and welcome to OneSpaWorld's Third Quarter 2023 Earnings Call and Webcast. Before we begin, I'd like to remind you that certain statements and information made available on today's call and webcast may be deemed to constitute forward-looking statements. These forward-looking statements reflect our judgment and analysis only as of today, and actual results may differ materially from current expectations based on a number of factors affecting our business.
Accordingly, you should not place undue reliance on these forward-looking statements. For a more thorough discussion of the risks and uncertainties associated with the forward-looking statements to be made in this conference call and webcast, we refer you to the disclaimer regarding forward-looking statements that is included in our third quarter 2023 earnings release, which was furnished to the SEC today on Form 8-K.
We do not undertake any obligation to update or alter any forward-looking statements whether as a result of new information, future events or otherwise. In addition, the company may refer to certain adjusted non-GAAP metrics on this call. An explanation of these metrics can be found in our earnings release issued earlier this morning.
Joining me today are Leonard Fluxman, Executive Chairman, Chief Executive Officer and President; and Stephen Lazarus, Chief Financial Officer and Chief Operating Officer. Leonard will begin with a review of our third quarter 2023 performance and provide an update on our operations and our key priorities, then Stephen will provide more details on the financials and our fiscal year 2023 guidance.
I would now like to turn the call over to Leonard.
Leonard Fluxman
Thank you, Allison. Good morning, and welcome to OneSpaWorld's Third Quarter 2023 Results Conference Call. I'm delighted to speak to you today and share another quarter of strong results, which once again exceeded our expectations. The third quarter saw us maintain our positive momentum with stellar performance across key financial and operational metrics, driven by our unwavering focus on the execution of our key priorities. To this end, we continue to introduce innovative products and offerings, empower our cruise ship staff to provide unsurpassed service levels, drive efficiencies through technology enhancements, introduce our health and wellness centers on new ship builds and win new contracts.