National Research Corporation (NASDAQ:NRC) Q3 2022 Earnings Conference Call November 3, 2022 10:00 AM ET

Company Participants

Linda Stacy - VP, Finance

Kevin Karas - Chief Financial Officer

Conference Call Participants

George D'Angelo - Alpine Peaks Capital

Operator

Hello, and welcome to the National Research Corporation’s Third Quarter 2022 Earnings Call. My name is Bailey and I'll be your moderator for today's today. [Operator Instructions]

I would now like to pass the call over to Kevin Karas, Chief Financial Officer. Sir please go ahead when you are ready.

Kevin Karas

Thank you, Bailey and welcome everyone to National Research Corporation 2022 third quarter earnings call. My name is Kevin Karas, the company's CFO, and joining me on the call today is Linda Stacy, our Vice President of Finance.

Before we continue, I would ask Linda to review conditions related to any forward-looking statements that may be made as part of today's call. Linda?

Linda Stacy

Thank you, Kevin. This conference call includes forward-looking statements related to the company that involve risks and uncertainties that could cause actual results or outcomes to differ materially from those currently anticipated. These forward-looking statements are made pursuant to the Safe Harbor provisions of the Private Securities Litigation Reform Act of 1995. For further information about the facts that could affect the company's future results, please see the company's filings with the Securities and Exchange Commission.

With that, I'll turn it back to you, Kevin.

Kevin Karas

Thanks Linda. During the third quarter, we continue to see growth in the interest and adoption of our human understanding program. This program provides care teams insights to understand each patient's fears and expectations and use that information at every interaction understand what matters most and treat each patient as unique person. Last quarter, we noted the adoption of the human understanding program by Novant Health and the focus at our annual symposium in August. The symposium event was extremely successful drawing over 500 attendees, both virtually and in person with the theme of Human Understanding Connecting through Stories.

The increased understanding and interest building throughout our client base is driving more growth in our sales pipeline, and resulted in several more client adoptions of the human understanding program in the third quarter. We're also focused on hiring more sales associate resources to accelerate our growth and contract value with this increased interest.

Let me turn the call back over to Linda to review the financial performance and then open the call for questions.