LivePerson, Inc. (NASDAQ:LPSN) Q2 2023 Earnings Conference Call August 8, 2023 5:00 PM ET

Company Participants

Chad Cooper - Senior Vice President, Investor Relations

Rob LoCascio - Founder

John Collins - Interim Chief Executive Officer & Chief Financial Officer

Conference Call Participants

Daniel Wang - Mizuho Securities

Jeff Van Rhee - Craig-Hallum Capital Group

Zach Cummins - B. Riley Securities

Operator

Good afternoon, ladies and gentlemen. Thank you for standing by. Welcome to LivePerson's Second Quarter 2023 Earnings Conference Call. My name is Sumali, and I will be your conference operator today. At this time, all participants are in a listen-only mode. After the prepared remarks, the management team from LivePerson will conduct a question-and-answer session and conference participants will be given instructions at that time. To give everyone the opportunity to participate, please limit yourself to one question and one follow-up. As a reminder, this conference is being recorded.

I would now like to turn the conference call over to Mr. Chad Cooper, Senior Vice President of Investor Relations.

Chad Cooper

Thank you, Sumali. Joining me on the call today is Rob LoCascio, LivePerson's Founder; and John Collins, Interim CEO and CFO.

Please note that during today's call, we will make forward-looking statements, which are predictions, projections and other statements about future results. These statements are based on our current expectations and assumptions as of today, August 8, 2023 and are subject to risks and uncertainties.

Actual results may differ materially due to various factors, including those described in today's earnings, press release and the comments made during this conference call as well as in 10-Ks, 10-Qs and other reports we file from time to time with the SEC. We assume no obligation to update any forward-looking statements.

Also during this call, we will discuss certain non-GAAP financial measures. Reconciliations of GAAP to non-GAAP financial measures is included in today's earnings press release. Both the press release and supplemental slides, which include highlights for the quarter are available on the Investor Relations section of LivePerson's website.

With that, I will turn the call over to Rob. Rob?

Rob LoCascio

Thanks, Chad. Thank you, everyone. Before John discusses our results for the quarter, I'd like to speak to the leadership announcement the company made today. If you're aware, we announced month ago, I would be stepping down as CEO of LivePerson later this year after more than 25 years at the helm. Since then, search has been underway to identify LivePerson's next CEO, and as the search progresses, the Board believes now is the right time to make a transition of my role as CEO.