JD.com, Inc. (NASDAQ:JD) Q3 2023 Earnings Conference Call November 15, 2023 7:00 AM ET

Company Participants

Sean Zhang - Director of Investor Relations

Sandy Xu - Chief Executive Officer

Ian Shan - Chief Financial Officer

Conference Call Participants

Thomas Chong - Jefferies

Ronald Keung - Goldman Sachs

Charlene Liu - HSBC

Kenneth Fong - UBS Securities Asia Ltd.

Operator

Hello, and thank you for standing by for JD.com's Third Quarter 2023 Earnings Conference Call. At this time, all participants are in a listen-only mode. After management's prepared remarks, there will be a question-and-answer session. Today's conference is being recorded. If you have any objections, you may disconnect at this time.

I would now like to turn the meeting over to your host for today's conference, Sean Zhang, Director of Investor Relations. Please go ahead.

Sean Zhang

Thank you, Operator. Good day, everyone. Welcome to JD.com's third quarter 2023 earnings conference call.

For today's call, CEO of JD.com Ms. Sandy Xu will start with her opening remarks. And our CFO, Mr. Ian Shan will discuss the financial results. After that, we'll open the call to questions from analysts.

Let me quickly cover the Safe Harbor. Please be reminded that during this call, our comments and responses to your questions reflect management's view as of today only and will include forward-looking statements. And please refer to our latest Safe Harbor statement in the earnings press release on our IR website, which applies to this call.

We'll discuss certain non-GAAP financial measures. Please also refer to the reconciliation of non-GAAP measures to the comparable GAAP measures in the earnings press release. Also please note, all figures mentioned in this call are in RMB, unless otherwise stated.

Now, let me turn the call over to our CEO, Sandy.

Sandy Xu

Thanks, Sean. Hello, everyone, and thanks for joining us today to discuss our Q3 results. We continue to [technical difficulty] development across many of our operating and financial metrics. And we saw a robust performance for our Singles Day Grand Promotion with double-digit order growth and many innovations.

The successful promotion further amplified our efforts to bring lower cost, higher efficiency and superior customer experience to our customers and business partners. This is JD's operating philosophy, which we have been committed to since day one. User experience is at the center of our operating philosophy and we’ve gone extra mile to further improve our user experience.