The Western Union Company (NYSE:WU) Q4 2023 Earnings Conference Call February 6, 2024 4:30 PM ET
Company Participants
Tom Hadley - Head of Investor Relations
Devin McGranahan - Chief Executive Officer
Matt Cagwin - Chief Financial Officer
Conference Call Participants
Will Nance - Goldman Sachs
Andrew Schmidt - Citi
Tien-Tsin Huang - JPMorgan
Darrin Peller - Wolfe Research
Ken Suchoski - Autonomous
Tyler DuPont - Bank of America
Operator
Good day and welcome to the Western Union Fourth Quarter 2023 Results Conference Call. [Operator Instructions] Please note, this event is being recorded.
I would now like to turn the conference over to Tom Hadley, Vice President of Investor Relations. Tom, please go ahead.
Tom Hadley
Thank you. On today's call, we will discuss the company's fourth quarter and full year 2023 results and then we will take your questions. The slides that accompany this call and webcast can be found at westernunion.com under the Investor Relations tab and will remain available after the call. Additional operational statistics have been provided in supplemental tables with our press release. Joining me on the call today is our CEO, Devin McGranahan; and our CFO, Matt Cagwin.
Today's call is being recorded and our comments include forward-looking statements. Please refer to the cautionary language in the earnings release and in Western Union's filings with the Securities and Exchange Commission including the 2022 Form 10-K for additional information concerning factors that could cause actual results to differ materially from the forward-looking statements. During the call, we will discuss some items that do not conform to generally accepted accounting principles. We have reconciled those items to the most comparable GAAP measures in our earnings release attached to our Form 8-K as well as on our website, westernunion.com, under the Investor Relations section.
I will now turn the call over to our Chief Executive Officer, Devin McGranahan.
Devin McGranahan
Good afternoon and welcome to Western Union's fourth quarter 2023 financial results conference call. Now two years into my tenure as CEO, I am pleased with the improvements we are seeing in our trajectory under our Evolve 2025 strategy.
As you know, over the last 18 months, we have focused on returning our digital business to double-digit revenue growth and achieving stability in our retail business. The fourth quarter is further evidence that we are indeed on the right path. Today, we are reporting a strong finish to the year with positive adjusted revenue growth and improved transaction trends across both our retail and digital businesses with transaction growth north of 5% for the second consecutive quarter. Consistent and sustainable transaction growth is the strongest indicator of the future health of our business.