Five9, Inc. (NASDAQ:FIVN) Q4 2023 Earnings Conference Call February 21, 2024 4:30 PM ET
Company Participants
Mike Burkland - Chairman and CEO
Dan Burkland - President and Chief Revenue Officer
Barry Zwarenstein - CFO
Conference Call Participants
Scott Berg - Needham
Ryan MacWilliams - Barclays
DJ Hynes - Canaccord
Meta Marshall - Morgan Stanley
Jim Fish - Piper Sandler
Taylor McGinnis - UBS
Peter Levine - Evercore ISI
Michael Turrin - Wells Fargo
Siti Panigrahi - Mizuho
Matthew Niknam - Deloitte Bank
Mike Latimore - Northland
Catharine Trebnick - Rosenblatt
Samad Samana - Jefferies
Matt VanVliet - BTIG
Thomas Blakey - KeyBanc
Operator
Thank you for joining us today. On the call are Mike Burkland, Chairman and CEO; Dan Burkland, President, and Barry Zwarenstein, CFO.
Certain statements made during the course of this conference call that are not historical facts, including those regarding the future financial performance of the company, expected ARR from certain customers, customer growth, anticipated customer benefit, company growth, enhancements to and development of our solution, market size and trends, our expectations regarding macroeconomic conditions, company market position initiatives and expectations, technology and product initiatives, including investment in R&D and other future events are forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. Such statements are simply predictions should not be unduly relied upon by investors. Actual events or results may differ materially and the company undertakes no obligation to update the information in such statements.
These statements are subject to substantial risks and uncertainties that could adversely affect Five9's future results and cause these forward-looking statements to be inaccurate, including the impact of adverse economic conditions, including macroeconomic deterioration and uncertainty, including increased inflation, increased interest rates, supply chain disruptions, decreased economic output and fluctuations in currency exchange rates, lower growth rates within our installed base of customers and the other risks discussed under the caption Risk Factors and elsewhere in Five9's Annual and Quarterly Reports filed with the Securities and Exchange Commission.
In addition, management will make reference to non-GAAP financial measures during this call. A discussion of why we use non-GAAP financial measures and information regarding reconciliation of our GAAP versus non-GAAP results and guidance is currently available in our press release issued earlier this afternoon as well as in the appendix of our investor deck and in the Investor Relations section on Five9's website at investors.five9.com. Lastly, a reminder that, unless otherwise indicated, financial figures discussed are non-GAAP.