Kirkland's, Inc. (NASDAQ:KIRK) Q4 2023 Results Conference Call March 21, 2024 9:00 AM ET

Company Participants

Cody Cree - Director-IR
Amy Sullivan - CEO
Mike Madden - CFO

Conference Call Participants

Jeremy Hamblin - Craig-Hallum Capital Group
John Lawrence - Benchmark Company

Operator

Good morning, everyone, and thank you for participating in today's Conference Call to Discuss Kirkland's Financial Results for the Fourth Quarter and Fiscal Year 2023 ended February 3rd, 2024.

Joining us today are Kirkland's Home CEO, Amy Sullivan; EVP and CFO, Mike Madden; and the company's External Director of Investor Relations, Cody Cree. Following their remarks, we'll open the call for your questions. Please note this call is being recorded.

Before we go further, I would like to turn the call over to Mr. Cree as he reads the company's Safe Harbor statement within the meaning of the Private Securities Litigation Reform Act of 1995 that provides important cautions regarding forward-looking statements. Cody, please go ahead.

Cody Cree

Thanks Danielle. Except for historical information discussed during this conference call, the statements made by company management are forward-looking and made pursuant to the Safe Harbor provision of the Private Securities Litigation Reform Act of 1995.

Forward-looking statements involve known and unknown risks and uncertainties, which may cause Kirkland's actual results in future periods to differ materially from forecasted results. Those risks and uncertainties are more fully described in Kirkland's filings with the Securities and Exchange Commission.

I'd like to remind everyone that this call will be available for replay through March 28th, 2024. A webcast replay will also be available via the link provided in today's press release as well as on the company's website at kirklands.com.

Now, I'd like to turn the call over to Kirkland's CEO, Amy Sullivan. Amy, over to you.

Amy Sullivan

Thank you, Cody, and good morning, everyone. It's great to be joining today's call as the new CEO of Kirkland's Home. I'm incredibly excited in the opportunity at hand to restore our business to historical levels of operating performance and ultimately reach new heights. Having spent more than a decade of my career at this great company in various leadership roles, I've had the opportunity to see what works and what doesn't work. The strategic repositioning initiatives that we've implemented during the past year are centered around returning to our value heritage.

These initiatives are a modernized version of a previous playbook that consistently delivered healthy results and we believe we can achieve those results again. Although our financial performance has lagged for some time, I wanted to remind everyone of the brand power we have as the original Kirkland with a strong following built over 50 years. This has culminated into over 1 million followers on both Instagram and Facebook, over 7 million customer transactions per year, and more than 18 million customers in our loyalty program. We remain optimistic that with the right strategy and place we can unlock significant value from our powerful Kirkland's plant. With that broader framework in mind, let's jump into how we closed out the year and the progress we're making towards our five strategic priorities.