Southwest Airlines Co. (NYSE:LUV) Q1 2024 Earnings Conference Call April 25, 2024 12:30 PM ET

Company Participants

Julia Landrum - Vice President of Investor Relations
Robert Jordan - President & Chief Executive Officer
Tammy Romo - Executive Vice President and Chief Financial Officer
Ryan Green - Executive Vice President & Chief Commercial Officer
Andrew Watterson - Chief Operating Officer
Whitney Eichinger - Chief Communications Officer

Conference Call Participants

Michael Linenberg - Deutsche Bank
David Vernon - Bernstein Research
Duane Pfennigwerth - Evercore ISI
Jamie Baker - JPMorgan Securities Inc
Savanthi Syth - Raymond James & Associates
Alexandria Skores - Dallas Morning News
Mary Schlangenstein - Bloomberg News
Alison Sider - Wall Street Journal
Dawn Gilbertson - Wall Street Journal
David Koenig - The Associated Press
Leslie Josephs - CNBC
Rajesh Singh - Reuters
David Slotnick - TPG

Operator

Hello, everyone, and welcome to the Southwest Airlines First Quarter 2024 Conference Call. I'm Gary, and I'll be moderating today's call, which is being recorded. A replay will be available on southwest.com in the Investor Relations section. [Operator Instructions].

Now Mrs. Julia Landrum, Vice President of Investor Relations, will begin the discussion. Please go ahead, Julia.

Julia Landrum

Thank you so much. Hello, everyone, and welcome to Southwest Airlines First Quarter 2024 Conference Call. In just a moment, we will share our prepared remarks, after which we will be happy to take your questions. On the call with me today, we have our President and CEO, Bob Jordan; Executive Vice President and CFO, Tammy Romo; Executive Vice President and Chief Commercial Officer, Ryan Green; and Chief Operating Officer, Andrew Watterson.

A quick reminder that we will make forward-looking statements, which are based on current expectations of future performance. and our actual results could differ materially from expectations. As we will reference our non-GAAP results, which exclude special items that are called out and reconciled to GAAP results in our press release. So please refer to the disclosures in our press release from this morning and visit our Investor Relations website for more information.

And now I'm pleased to turn the call over to you, Bob.

Robert Jordan

Thank you, Julia. Hello, everyone, and welcome to our first quarter call. Well, let me state right up front that I am disappointed with our first quarter performance. There are a lot of factors that I'll go into, and there's a lot to cover, including the latest Boeing challenges. More importantly, there are significant efforts and progress underway as we cannot, and we won't be satisfied until we are delivering the kind of returns you expect from Southwest Airlines. So before I go any further, I just want to sincerely thank our people for their extraordinary efforts as we work quickly to drive improvement.