Twilio Inc. (NYSE:TWLO) Q1 2024 Earnings Call Transcript May 7, 2024 5:00 PM ET

Company Participants

Bryan Vaniman - SVP of IR and Corporate Development
Khozema Shipchandler - CEO
Aidan Viggiano - CFO

Conference Call Participants

Mark Murphy - J.P. Morgan
Meta Marshall - Morgan Stanley
Taylor McGinnis - UBS
Alex Zukin - Wolfe Research
Ryan Koontz - Needham & Company
Billy Fitzsimmons - Jefferies
Michael Turrin - Wells Fargo
Pete Newton - Barclays
Arjun Bhatia - William Blair
Michael Funk - Bank of America
Peter Weed - Bernstein

Operator

Hello, and welcome to the Twilio Inc. First Quarter 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speaker presentation, there will be a question-and-answer session. [Operator Instructions] Please be advised that today's conference is being recorded. It is now my pleasure to introduce Senior Vice President of Investor Relations and Corporate Development, Bryan Vaniman.

Bryan Vaniman

Good afternoon, everyone, and thank you for joining us for Twilio's first quarter 2024 earnings conference call. Joining me today are Khozema Shipchandler, Chief Executive Officer, and Aidan Viggiano, Chief Financial Officer.

As a reminder, we will disclose non-GAAP financial measures on this call. Definitions and reconciliations between our GAAP and non-GAAP results can be found in our earnings release and our earnings presentation posted on our IR website at investors.twilio.com.

We will also make forward-looking statements on this call, including statements about our future outlook and goals. Such statements are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those described. Many of those risks and uncertainties are described in our SEC filings, including in our most recent Form 10-K and our forthcoming Form 10-Q. Forward-looking statements represent our beliefs and assumptions only as of the date such statements are made. We disclaim any obligation to update any forward-looking statements except as required by law.

With that, I'll hand it over to Khozema and Aidan, who will discuss our Q1 results and then we'll open the call for Q&A.

Khozema Shipchandler

Thank you, Bryan. Good afternoon, everyone, and thank you for joining us today. Twilio had a solid start to the year, exceeding our Q1 guidance, delivering $1.047 billion in revenue and $160 million in non-GAAP income from operations. Our team has executed well across the board in Q1, as evidenced by a record quarter of non-GAAP gross profit of $566 million, a 54% year-over-year increase in our non-GAAP income from operations and another strong quarter of free cash flow of $177 million.