LivePerson, Inc. (NASDAQ:LPSN) Q1 2024 Earnings Conference Call May 8, 2024 5:00 PM ET

Company Participants

Jon Perachio - Senior Director, Investor Relations
John Sabino - Chief Executive Officer
John Collins - Chief Financial Officer & Chief operating Officer

Conference Call Participants

Jeff Van Rhee - Craig-Hallum Capital Group

Operator

Good afternoon, ladies and gentlemen, and thank you for standing by. Welcome to LivePerson's First Quarter 2024 Earnings Conference Call. My name is Judith van Breda, and I will be your conference operator. At this time, all participants are in a listen-only mode. After the prepared remarks, the management team from LivePerson will conduct a question-and-answer session and conference participants will be given instructions at that time. To give everyone the opportunity to participate, please limit yourself to one question and one follow-up. As a reminder, this conference is being recorded.

I would now like to turn the conference call over to Mr. Jon Perachio, Senior Director, Investor Relations. Please go ahead, sir.

Jon Perachio

Thank you, Judith. Joining me on today's call is John Sabino, CEO; and John Collins, CFO and COO.

Please note that during today's call, we'll make forward-looking statements, which are predictions, projections and other statements about future results. These statements are based on our current expectations and assumptions as of today, May 8, 2024, and are subject to risks and uncertainties.

Actual results may differ materially due to various factors, including those described in today's earnings press release and in the comments made during this conference call, as well as in 10-Ks, 10-Qs and other reports we file with the SEC. We assume no obligation to update any forward-looking statements.

Also, during this call, we'll discuss certain non-GAAP financial measures. A reconciliation of GAAP to non-GAAP financial measures is included in today's earnings press release. Both the press release and the supplemental slides, which include highlights for the quarter, are available on the Investor Relations section of LivePerson's website at ir.liveperson.com.

With that, I will turn the call over to LivePerson's CEO, John Sabino

John Sabino

Thank you, Jon, and thank you all for joining us today. Before providing a detailed update on the business and our strategy, let me briefly preview where we are in our transformation journey and what we have delivered since the last time we spoke.

One of my first priorities in coming into the company was to establish a clear and transparent plan to align our efforts in people with the key focus areas necessary to improve our business performance and deliver profitable growth.