LivePerson, Inc. (NASDAQ:LPSN) Q2 2024 Earnings Conference Call July 31, 2024 5:00 PM ET

Company Participants

Jon Perachio - Senior Director, IR
John Sabino - CEO
John Collins - CFO & COO

Conference Call Participants

Jeff Van Rhee - Craig-Hallum Capital Group

Operator

Good afternoon, ladies and gentlemen. Thank you for standing by. Welcome to LivePerson's Second Quarter 2024 Earnings Conference Call. My name is Irene and I will be your conference operator today. At this time, all participants are in a listen-only mode. After the prepared remarks, the management team from LivePerson will conduct a question-and-answer session and conference participants will be given instructions at that time. [Operator Instructions] As a reminder, this conference is being recorded.

I would now like to turn the conference call over to Mr. Jon Perachio, Senior Director of Investor Relations. Please go ahead.

Jon Perachio

Thank you, Irene. Joining me in today's call is John Sabino, CEO, and John Collins, CFO and COO.

Please note that during today's call, we will make forward-looking statements, which are predictions, projections, and other statements about future results. These statements are based on our current expectations and assumptions as of today, July 31, 2024, and are subject to risks and uncertainties. Actual results may differ materially due to various factors, including those described in today's earnings press release and in the comments made during this conference call, as well as in 10-Ks, 10-Qs, and other reports we file with the SEC. We assume no obligation to update any four looking statements.

Also during this call, we'll discuss certain non-GAAP financial measures. The reconciliation of GAAP to non-GAAP financial measures is included in today's earnings press release. Both the press release and the supplemental slides, which include highlights for the quarter, are available on the investor relations section of LivePerson's website at ir.liveperson.com.

With that, I'll turn the call over to LivePerson's CEO, John Sabino.

John Sabino

Thank you so much, Jon. Thank you all for joining us today. Before providing a detailed update on our business and strategy, let me briefly touch on where we are today and what we have delivered since our last earnings call in May.

On our last call, we reiterated that addressing our 2026 convertible notes remained a key priority. We have since announced our deal with Lynrock Lake, which closed in early June. This transaction has significantly improved our capital structure and has given our customers and partners confidence that LivePerson will be a long-term strategic partner.