Marchex, Inc. (NASDAQ:MCHX) Q3 2024 Earnings Conference Call May 7, 2024 5:00 PM ET

Company Participants

Trevor Caldwell - Senior Vice President of Strategic Initiatives & Investor Relations
Edwin Miller - Chief Executive Officer
Holly Aglio - Chief Financial Officer

Conference Call Participants

Darren Aftahi - ROTH MKM

Operator

Hello all and welcome to the Marchex First Quarter 2024 Earnings Call. My name is Lydia [ph] and I'll be your operator today. [Operator Instructions]

I'll now hand you over to Trevor Caldwell, Senior Vice President of Investor Relations and Strategic Initiatives, to begin.

Trevor Caldwell

Great. Thank you, Lydia [ph]. Good afternoon, everyone and welcome to Marchex' business update and first quarter 2024 conference call. Joining us today are Edwin Miller, our CEO; and Holly Aglio, our Chief Financial Officer.

Before we get started, I would like to take this opportunity to remind you that our remarks today will include forward-looking statements, including references to our financial and operational performance and actual results may differ materially from those contemplated by these forward-looking statements. Risks and uncertainties that could cause these results to differ materially are set forth in today's earnings press release and in our most recent annual and quarterly report filed with the SEC. Any forward-looking statements that we make on this call are based on assumptions as of today and we undertake no obligation to update these statements for subsequent events. During this call, we will present both GAAP and non-GAAP financial measures. Reconciliation of GAAP to non-GAAP measures is included in today's earnings press release and the earnings press release is available in the Investor Relations section of our website.

At this time, I want to turn the call over to Edwin.

Edwin Miller

Thank you, Trevor and good afternoon, everyone and thank you for joining us today. It's been a highly active start to the year for Marchex. From continued engagement with our customers to our focus on innovation and key infrastructure initiatives, we're making substantial progress. With renewed momentum, we're laying a strong foundation for growth and future profitability. You will hear more about that from Holly in a minute.

What I will share with you now is that on the revenue side, our near-term outlook is largely influenced by conversational volumes while the intermediate and longer term is shaped by our customer engagement, go-to-market initiatives, innovation and supporting infrastructure progress.

While the start of the year did have some headwinds in traffic volumes, conversational volumes started to improve in the latter part of Q1 which we believe should help the overall outlook for 2024. In addition, we are seeing strong traction in our pipeline and we are winning new business which will help drive our growth sequentially and beyond.