Twilio Inc. (NYSE:TWLO) Q2 2024 Earnings Conference Call August 1, 2024 5:00 PM ET

Company Participants

Bryan Vaniman - SVP of IR
Khozema Shipchandler - CEO
Aidan Viggiano - CFO

Conference Call Participants

Quinton Gabrielli - Piper Sandler
Mark Murphy - JPMorgan
Taylor McGinnis - UBS
Meta Marshall - Morgan Stanley
Ryan Koontz - Needham & Co.
Rich Magnus - Wolfe
Austin Cole - Citizens JMP
Nick Altmann - Scotiabank
Yanni Samoilis - Baird
Derrick Wood - TD Cowen
Billy Fitzsimmons - Jefferies

Operator

Good day, and thank you for standing by. Welcome to Twilio, Inc., Second Quarter 2024 Earnings Conference Call. [Operator Instructions] Please be advised that today's conference is being recorded.

I would now like to hand the conference over to your speaker, Bryan Vaniman, SVP, Investor Relations. Please go ahead, sir.

Bryan Vaniman

Good afternoon everyone, and thank you for joining us for Twilio's second quarter 2024 earnings conference call. Joining me today are Khozema Shipchandler, Chief Executive Officer; and Aidan Viggiano, Chief Financial Officer.

As a reminder, we will disclose non-GAAP financial measures on this call. Definitions and reconciliations between our GAAP and non-GAAP results can be found in our earnings release, and our earnings presentation posted on our IR website at investors.twilio.com.

We will also make forward-looking statements on this call, including statements about our future outlook and goals. Such statements are subject to known and unknown risks and uncertainties that could cause actual results to differ materially from those described. Many of these risks and uncertainties are described in our SEC filings, including our most recent Form 10-K in our forthcoming Form 10-Q.

Forward-looking statements represent our beliefs and assumptions only as of the date such statements are made. We disclaim any obligation to update any forward-looking statements, except as required by law.

With that, I'll hand it over to Khozema and Aidan, who will discuss our Q2 results, and then we'll open the call for Q&A.

Khozema Shipchandler

Thank you, Bryan. Good afternoon, everyone, and thank you for joining us today.

Twilio delivered a good second quarter. We are driving durable profitable growth, as we exceeded our Q2 guidance with $1.1 billion in revenue and $175 million in non-GAAP income from operations, both record levels. We also delivered nearly $200 million of free cash flow, another strong quarter of cash generation.

We're running the business with increased rigor, which we are confident will drive improved growth rates and additional operating leverage over time. The communications business is performing very well. And in our Segment business, we're focused on executing on our commitments.