TELUS International (Cda) Inc. (NYSE:TIXT) Q2 2024 Earnings Conference Call August 2, 2024 10:30 AM ET

Company Participants

Olena Lobach - IR
Darren Entwistle - Chair of the TELUS Digital Board of Directors
Jeff Puritt - President and CEO
Gopi Chande - CFO
Jason Macdonnell - Senior Vice President of Customer Service Excellence at TELUS
Tobias Dengel - President of WillowTree

Conference Call Participants

Ramsey El-Assal - Barclays
Dan Perlin - RBC Capital Markets
Tien-tsin Huang - JP Morgan
Stephanie Price - CIBC
Cassie Chan - Bank of America
Divya Goyal - Scotiabank
Keith Bachman - BMO
Kate Kronstein - William Blair
David Koning - Baird

Operator

Good day. Welcome to the TELUS Digital Experiences Q2 2024 Investor Call. I would like to introduce your speaker, Ms. Olena Lobach. Please go ahead.

Olena Lobach

Thank you, Carl, and good morning, everyone. Thank you for joining us today for the TELUS Digital second quarter 2024 investor call.

Joining our call today will be Darren Entwistle, Chair of the TELUS Digital Board of Directors; along with Jeff Puritt, President and CEO; and Gopi Chande, our Chief Financial Officer. We also have Jason Macdonnell, Senior Vice President of Customer Service Excellence at TELUS; and Tobias Dengel, President of WillowTree.

We'll open with Darren, Jason and Tobias providing brief introductory remarks. After that Jeff and Gopi will continue the call with an overview of the results, and Tobias will join them to answer your questions, before we turn the call back to Jeff for his closing remarks.

For our cautionary statements and further context on certain non-GAAP measures used during today's call, please refer to the appendices of the earnings release issued this morning and regulatory filings available on SEDAR+ and EDGAR.

With that, I will now pass the call over to Darren.

Darren Entwistle

Thank you, and good morning, everyone. I'm participating briefly on our call today in my role as the Chair of the Board of TELUS Digital to announce some important organizational developments. It is with immense gratitude and appreciation for his innumerable contributions to TELUS Digital over the past two decades 24 years, as a TELUS team member that we announced the retirement of Jeff Puritt, President and CEO of TELUS Digital, effective on September 3.

I'd like to take this opportunity to personally thank Jeff for his leadership in shaping our TELUS Digital business since its inception, from a single delivery center in the Philippines, with fewer than 2,000 team members to an integrated global provider of AI, digital and customer experience services with over 75,000 employees serving more than 650 clients from 32 countries around the world.