Cimpress plc (NASDAQ:CMPR) Q1 2025 Results Conference Call October 31, 2024 8:00 AM ET

Company Participants

Meredith Burns - Vice President of Investor Relations
Robert Keane - Founder, Chairman & CEO
Sean Quinn - Executive VP & CFO

Operator

Welcome to the Cimpress Q1 FY 2025 Earnings Call. I will introduce Meredith Burns, Vice President of Investor Relations and Sustainability.

Meredith Burns

Thank you, Mirchell, and thank you, everyone, for joining us and, happy Halloween to those you celebrate. With us today are Robert Keane, Founder, Chairman and Chief Executive Officer; and Sean Quinn, EVP and Chief Financial Officer.

We appreciate the time that you've dedicated to understand our results, commentary and outlook. This live Q&A session will last about 45 minutes and we'll answer both pre-submitted and live questions. You can submit questions via the questions-and-answers box at the bottom left of your webcast screen.

Before we start, I'll note that, in this session, we will make statements about the future. Our actual results may differ materially from these statements due to risk factors that are outlined in detail in our SEC filings and the documents we published yesterday on our website. We also have published non-GAAP reconciliations for our financial results on our IR website as well. We invite you to read them.

And now I will turn things over to Robert.

Robert Keane

Great. Thanks a lot, Meredith, and thank you for joining us. Sean in a moment is going to speak about our first quarter financial results. But first, let me share some personal insights on how across Cimpress, our talented and our engaged team members are driving significant customer value and efficiency through focused execution. And this call in particular is a great time to do so, because I personally have just spent the month of October visiting over 20 different Cimpress locations across North America and Europe. And the observations I want to share with you today are coming really straight from the front lines.

First of all, we are continually improving our customer experience. For example, in the past week, I sat side-by-side with team members from product development, with frontline designers, with service team members, who all showed me improvements they're driving to things like file revision and design creation and file upload processes. As an even more specific example, in one sit down session, I was with one of our designers in our team in Tunisia and he was designing beautiful product labels for a high-value customer in our Upload & Print group, who was extending her line of aroma therapy products, and these are capabilities we simply didn't have a few years ago.