Altice USA, Inc. (NYSE:ATUS) Q3 2024 Earnings Conference Call November 4, 2024 4:30 PM ET
Company Participants
Sarah Freedman - IR
Dennis Mathew - Chairman and CEO
Marc Sirota - CFO
Conference Call Participants
Craig Moffett - Moffett Nathanson
Jonathan Chaplin - New Street Research
Kutgun Maral - Evercore ISI
Jim Schneider - Goldman Sachs
Frank Louthan - Raymond James
Jessica Reif Ehrlich - Bank of America
Sebastiano Petti - JPMorgan
Operator
Greetings, and welcome to the Altice USA Third Quarter 2024 Results Conference Call. At this time all participants are in a listen-only mode. A question-and-answer session will follow the formal presentation. [Operator Instructions] As a reminder, this conference is being recorded.
It is now my pleasure to introduce you to Sarah Freedman with Investor Relations. Thank you, Sarah. You may begin.
Sarah Freedman
Thank you. Welcome to the Altice USA Q3 2024 Earnings Call. We are joined today by Altice USA's Chairman and CEO, Dennis Mathew; and CFO, Marc Sirota, who together will take you through the presentation and then be available for questions. As today's presentation may contain forward-looking statements, please carefully review the section titled Forward-Looking Statements on Slide 2. Now turning over to Dennis to begin.
Dennis Mathew
Thank you, Sarah, and thank you to everyone for joining us today. As I reflect on my two years at Optimum, I'm incredibly proud of how far we've come in building the foundation we envisioned. Phase 1 of our transformation was to stabilize our operations, create a dynamic and innovative culture and focus on delivering superior products and services over our award-winning networks. We strengthened our leadership bench, broke down organizational silos and began to implement process tools and system improvements based on feedback from customers and employees. So it was a proud moment when we were certified as a great place to work this year because it marked a turning point in our culture, reflecting the revitalization and pride our people now feel to be part of team Optimum.
Quality and Value are paramount to the transformation of our customer experience, and so we prioritize both. To drive quality products, quality networks and quality service, we have made fundamental and comprehensive changes to our operations, which have led to a significant reduction in outages, more reliable products, a smoother fiber migration journey and strong cross-functional partnerships across our frontline organizations. This work has resulted in recognition from organizations like Ookla, PC Mag, CNET, ACSI and others acknowledging our progress in customer experience, network excellence and service leadership across our footprint.