SpartanNash Company (NASDAQ:SPTN) Q3 2024 Earnings Conference Call November 7, 2024 8:30 AM ET

Company Participants

Kayleigh Campbell - Head of Investor Relations
Tony Sarsam - President and Chief Executive Officer
Jason Monaco - Executive Vice President and Chief Financial Officer

Conference Call Participants

Chuck Cerankosky - Northcoast Research
Alex Slagle - Jefferies
Ben Wood - BMO Capital Markets
Scott Mushkin - R5 Capital

Operator

Welcome to the SpartanNash Third Quarter 2024 Earnings Conference Call. At this time, all participants are in listen-only mode. Later, we will conduct a question-and-answer session.

I would like to now turn the call over to Kayleigh Campbell, SpartanNash's, Head of investor relations. Kayleigh?

Kayleigh Campbell

Thank you and good morning. On the call today from the company are President and Chief Executive Officer, Tony Sarsam; and Executive Vice President and Chief Financial Officer, Jason Monaco. By now, everyone should have access to the earnings release, which was issued this morning at approximately 7 a.m. Eastern Time. For a copy of the earnings release as well as the company's supplemental earnings presentation, please visit SpartanNash's website, www.spartanash.com/investors. This call is being recorded and a replay will be available on the company's website.

Before we begin, the company would like to remind you that today's discussion will include a number of forward-looking statements. These statements are subject to certain risks and uncertainties that could cause actual results to differ materially from those expressed in the forward-looking statements. If you will refer to SpartanNash's earnings release from this morning as well as the company's most recent SEC filings, you will see a discussion of factors that could cause the company's actual results to differ materially from these forward-looking statements. Please remember that all forward-looking statements made today reflect our current expectations only, and SpartanNash undertakes no obligation to update or revise these forward looking statements.

The company will also make a number of references to non-GAAP financial measures. The company believes these measures provide investors with useful perspective on the underlying growth trends of the business, and it has included in the earnings release a full reconciliation of certain non-GAAP financial measures to the most comparable GAAP measures, which can be found on SpartanNash's website at spartanash.com/investors.

And now, it is my pleasure to turn the call over to Tony.

Tony Sarsam

Thanks, Kayleigh, and good morning, everyone. Glad to be here. I want to start today's call with a focus on our people first culture. We recently celebrated our frontline hourly associates with our annual Circle of Excellence Awards. These associates walked the SpartanNash green carpet, while the company's senior leaders cheered them on. We have now inducted more than 200 associates into this highly coveted Circle of Excellence. The Circle of Excellence is one of several recognition programs we have implemented in the past few years that are helping us to move the needle with associate engagement and retention. In fact, our total company retention rate has improved by nearly 20% since we launched our strategic plan.