Freshworks Inc. (NASDAQ:FRSH) Q3 2024 Earnings Conference Call November 6, 2024 5:00 PM ET

Company Participants

Joon Huh – Head of Investor Relations
Dennis Woodside – Chief Executive Officer and President
Tyler Sloat – Chief Operating Officer and Chief Financial Officer

Conference Call Participants

Rob Morelli – Needham & Company
Pinjalim Bora – JPMorgan
Brent Thill – Jefferies
Brent Bracelin – Piper Sandler
Elizabeth Porter – Morgan Stanley
DJ Haynes – Canaccord Genuity
Patrick Walravens – Citizens JMP
Michael Funk – Bank of America

Operator

Good day and thank you for standing by. Welcome to Freshworks Third Quarter 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. After the speakers’ presentation, there will be a question-and-answer session. [Operator Instructions] Please be advised that today’s conference is being recorded.

I would now like to hand the conference over to your speaker today, Joon Huh, Head of Investor Relations. Please go ahead.

Joon Huh

Thank you. Good afternoon, and welcome to Freshworks third quarter 2024 earnings conference call. Joining me today are Dennis Woodside, Freshworks’ Chief Executive Officer and President; and Tyler Sloat, Freshworks’ Chief Operating Officer and Chief Financial Officer. The primary purpose of today’s call is to provide you with information regarding our third quarter 2024 performance and our financial outlook for our fourth quarter and full year 2024 as well as our preliminary outlook for full year 2025.

Some of our discussion and responses to your questions may contain forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. These forward-looking statements are based on Freshworks’ current expectations and estimates about its business and industry, including our financial outlook, macroeconomic uncertainties, management’s beliefs, the timing and amount of future repurchases of our Class A common stock, the anticipated benefits, costs and the timing of our workplace realignment and associated reduction in headcount and certain other assumptions made by the company, all of which are subject to change. These statements are subject to risks, uncertainties and assumptions that could cause actual results to differ materially from those projected in our forward-looking statements. Such risks include, but are not limited to, our ability to sustain our growth, to innovate, to reach our long-term revenue goals, meet customer demand and to control costs and improve operating efficiency.

For a discussion of additional material risks and other important factors that could affect our results, please refer to today’s earnings release, our most recently filed Form 10-K in our other periodic filings with the SEC. Freshworks assumes no obligation to update any forward-looking statements in order to reflect events or circumstances that may arise after the date of this call, except as required by law.