TELUS International (Cda) Inc. (NYSE:TIXT) Q3 2024 Earnings Conference Call November 8, 2024 1:30 PM ET
Company Participants
Olena Lobach - IR
Jason Macdonnell - Acting CEO, COO and President, Customer Experience
Tobias Dengel - President of Digital Solutions
Gopi Chande - CFO
Conference Call Participants
Ramsey El-Assal - Barclays
Stephanie Price - CIBC
Cassie Chan - Bank of America
Puneet Jain - JP Morgan
Divya Goyal - Scotiabank
Daniel Chan - TD Cowen
Maggie Nolan - William Blair
Operator
Good day. Welcome to TELUS Digital's Q3 2024 Investor Call. I would like to introduce your speaker, Olena Lobach. Please go ahead.
Olena Lobach
Thank you, Karl. Good afternoon, everyone. Thank you for joining us today for the TELUS Digital Third Quarter 2024 Investor Call. Joining our call are Jason Macdonnell, Acting CEO, COO, and President of Customer Experience; Tobias Dengel, President of Digital Solutions; and Gopi Chande, CFO.
We'll begin with prepared remarks from Jason, Tobias, and Gopi, and then open the line for your questions before we turn the call back to Jason for some closing remarks. For our cautionary statements and further context on certain non-GAAP measures used during today's call, please refer to the appendices of the earnings release issued this morning and regulatory filings available on SEDAR+ and EDGAR.
With that, I will pass the call over to Jason.
Jason Macdonnell
Thank you, Olena. Good afternoon, everyone. Thank you for joining our investor call. Having now spent about 60 days in my new role, I'll begin by sharing my observations with you and try to proactively address your questions on the near-term expectations, as well as our longer-term vision for TELUS Digital.
On behalf of our management team, you have my commitment to communicate our goals and progress in a clear and transparent manner as we move forward. My initial observations reflect a balanced pragmatic view of both the near-term challenges posed by our operating environment and the longer-term opportunities ahead. The conditions this business has faced over the past 18 months largely persist, and the reality is we'll need time to see the full extent of the turnaround taking shape. But some solid fundamentals are being put in place and we have some early indications of some great momentum.
We need to adapt to the conditions in the industry and we are encouraged by the long-term prospects with TELUS Digital's adaptability, scale, global reach, high quality of assets, and talented team that is creating and capturing meaningful opportunities from the ongoing digital transformation of our company and the global economy. TELUS Digital remains among a handful of increasingly AI-led service providers with the end-to-end capabilities that are necessary for our clients to implement, leverage, and advance their AI and AI customer experience processes.