IBEX Limited (NASDAQ:IBEX) Q1 2025 Earnings Conference Call November 7, 2024 4:30 PM ET

Company Participants

Michael Darwal - Head-Investor Relations
Bob Dechant - Chief Executive Officer
Taylor Greenwald - Chief Financial Officer

Conference Call Participants

David Koning - Baird

Operator

Thank you for standing by. My name is Hermione, and I will be your conference operator today. At this time, I would like to welcome everyone to IBEX Limited First Quarter 2025 Financial Results Conference Call. All lines have been placed on mute to prevent any background noise. After the speakers' remarks, there will be a question-and-answer session. [Operator Instructions] To note, there is a company earnings deck presentation available on the IBEX Investor Relations website at investors.ibex.co.

I will now turn this conference over to Mr. Michael Darwal, Head of Investor Relations for IBEX. Please go ahead.

Michael Darwal

Good afternoon, and thank you for joining us today. Before we begin, I want to remind you that matters discussed on today's call may include forward-looking statements related to our operating performance, financial goals and business outlook, which are based on management's current beliefs and assumptions. Please note, that these forward-looking statements reflect our opinion as of the date of this call and we undertake no obligation to revise this information as a result of new developments which may occur.

Forward-looking statements are subject to various risks, uncertainties and other factors that could cause our actual results to differ materially from those expected and described today. For a more detailed description of our risk factors, please review our annual report on Form 10-K filed with the US Securities and Exchange Commission on September 12, 2024.

With that, I will now turn the call over to IBEX CEO, Bob Dechant.

Bob Dechant

Thanks, Mike. Good afternoon everyone, and thank you all for joining us today, as we share our first quarter fiscal year 2025 results.

Let me start my remarks by thanking my team for their continued fantastic performance. I believe they are the best in the industry. With our performance in the first quarter, we have now improved adjusted EBITDA margin over the prior year in nine out of the last 10 quarters. And in an industry that has recently been challenged growing top line, IBEX is one of the first BPOs to return to meaningful organic revenue growth, where we grew at 4.1% in the quarter.

On top of that, the first quarter of FY '25 was another record-setting quarter for IBEX, where we achieved first quarter bests across a number of key financial metrics including revenue, net income, EPS and EBITDA. Our growth was driven by great performance from our new logo team and new wins within our embedded base clients, as we outperform our competition and take market share. I am excited to report that our growth vectors continue to be our margin expansion drivers, as we grow our higher margin services and geographies, which represent nearly 80% of our overall business.