JD.com, Inc. (NASDAQ:JD) Q3 2024 Earnings Conference Call November 14, 2024 7:00 AM ET

Company Participants

Sean Zhang - Director of IR
Sandy Xu - CEO
Ian Shan - CFO

Conference Call Participants

Ronald Keung - Goldman Sachs

Alicia Yap - Citigroup

Kenneth Fong - UBS

Thomas Chong - Jefferies

Jialong Shi - Nomura

Operator

Hello and thank you for standing by for JD.com's Third Quarter 2024 Earnings Conference Call. At this time, all participants are in a listen-only mode. After management's prepared remarks, there will be a question and answer session. Today's conference is being recorded. [Operator Instructions] I would now like to turn the meeting over to your host for today's conference, Sean Zhang, Director, Investor Relations. Please go ahead.

Sean Zhang

Thank you. Good day, everyone. Welcome to JD.com's third quarter 2024 earnings conference call. For today's call, CEO of JD.com, Ms. Sandy Xu will kick off with her opening remarks. And our CFO, Mr. Ian Shan, will discuss the financial results. And then we'll open the call to questions from analysts.

Before turning the call over to Sandy, let me quickly cover the safe harbor. Please be reminded that during this call, our comments and responses to your questions reflect management's view as of today only and will include forward-looking statements. And please refer to our latest safe harbor statement in the earnings press release on our website, which applies to this call.

We'll discuss certain non-GAAP financial measures. Please also refer to the reconciliation of non-GAAP measures to the comparable GAAP measures in the earnings press release. Also, please note, all figures mentioned in this call are in RMB, unless otherwise stated.

Now, let me turn the call over to our CEO, Sandy.

Sandy Xu

Thank you, Sean. Hello, everyone. Thanks for joining us today to discuss our Q3 2024 results. We had a solid Q3 with improved operating and financial results. Our top-line growth accelerated sequentially. Our active user base and shopping frequency expanded with stronger momentum. And our bottom line achieved another substantial uplift.

At the heart of this achievement is our relentless focus on building supply chain capabilities and logistics infrastructure, which enable us to continuously unleash strength in delivering lower cost, higher efficiency, and best-in-class user experience. This is the key competitive strength that we are focused on as we face an ever-changing macro and competitive landscape.

JD has been dedicated to establishing core supply chain capabilities since day one, along with putting significant efforts into building out retail and logistics infrastructures around the country to better serve consumers and contribute to the real economy of local areas nationwide. This enables us to play a key role in contributing in the trading program, both online and offline. JD is best positioned to support this program, not only with our strong user man-share in home appliance and 3C categories, but more importantly, with our supply chain capabilities and our fulfillment infrastructure.